Have you received good feedback in a clinical setting as a doctor or medical student?
Some of the best feedback I received was during my GP reg training year when my trainer reviewed most of my consultations with me every day for the first 4 or 5 months. I knew it would be a chance to ask what he thought about a patient, and also that I would have to justify some of the decisions I had made or hadn't made. It was above and beyond any feedback I have ever had before or since on my clinical work.
We know what makes good feedback. Here is a great paper about this from 31 years ago. There was no talk about eportfolios or skills logs or apps at that time. 16 years later when I was during my GP trainee year we didn't have the burden of documenting our feedback either.
So do current moves to use technology, including smart phones, to try and document feedback in clinical settings enhance the quality of feedback given? Do they make it more likely to happen? If they don't why do we do them?
Is there a risk that in an effort to be accountable, we are making it harder for learners to achieve good feedback because of the burden of documentation? If you want to read more about this I strongly recommend Onora O'Neill on 'Intelligent Accountability in Education'.
Showing posts with label feedback. Show all posts
Showing posts with label feedback. Show all posts
Wednesday, 12 March 2014
Thursday, 23 October 2008
Surveymonkey for Blackboard feedback
Yesterday I came across mention of surveymonkey as a way to get quick feedback to a question someone raised in a comment about a blog post. So I had a look at surveymonkey and thought I would try and use it to get some quick feedback about the way I have started using Blackboard tools in my part of the course.
First, some background. I teach in a 5 year medical course in the Cardiff, UK. I co-ordinate a course which is delivered to 2nd year (pre-clinical) students called the Family Case Study. Pairs of students are assigned a family to visit 3 times between October and March. Many of the families have young children, and some are older families (at least one member over 60). The focus of the visits and conversations with the family is meant to be health rather than illness. This is the first opportunity students will have to longitudinally visit a family and to experience moving from being a lay student to a student doctor. The students are based in another part of the campus so it is not easy for them to call into my office. So, over the past few years I have been trying to maximise the potential of Blackboard.
I started with the use of the discussion boards in 2005. I made a board to ask me questions about the project, and others where students could talk to each other about how to meet the learning outcomes. I took a course in e-moderating like this one, but I found that I was not going to be able to set up small groups as Gilly Salmon suggests. Instead all 300 students had access to the boards together. But in the main they did use them. In the first year there was no relationship between participation in the discussion forums and mark, but I made some changes and have to repeat the analysis for subsequent years.
This year I set up some wikis and asked students to use them to sign up for the age group of family that they would like to visit. 75% of them managed to do this. But I wasn't sure why the others hadn't although I knew that some had simply missed the deadline.
I then set up some other wikis to allow students to post the questions that they were planning to ask the families in the visits. These questions are essentially the products of the buzz groups that we used in their first tutorial. There are 16 different tutorial groups and 5 buzz groups in each one so we should have had nearly 80 contributors to the wikis. So far there has been contributions from 3 of the tutorial groups. But the contributions are good.
I also started a blog where I could give tips to students, send them interesting links and generally try and keep in contact with them.
So yesterday evening in about 20 minutes I drew up a 7 question survey through surveymonkey to get some feedback on the way I was trying to use Blackboard. You can have a look at the survey here.
By this morning I had 23 responses. Wow! So I learned that generally students found the wiki easy to use but some still weren't sure how to use it. Most said that they hadn't used the wiki for tutorial feedback yet because they hadn't had time, but interestingly nearly all those students accessed Facebook every day. They also suggested I made things a little more organised on Blackboard so I had a tidy-up. I then used my blog to tell them about the findings so far and let them know what I was doing to try and get things moving in a better direction.
It feels quite exciting to be able to get feedback from students so easily.
First, some background. I teach in a 5 year medical course in the Cardiff, UK. I co-ordinate a course which is delivered to 2nd year (pre-clinical) students called the Family Case Study. Pairs of students are assigned a family to visit 3 times between October and March. Many of the families have young children, and some are older families (at least one member over 60). The focus of the visits and conversations with the family is meant to be health rather than illness. This is the first opportunity students will have to longitudinally visit a family and to experience moving from being a lay student to a student doctor. The students are based in another part of the campus so it is not easy for them to call into my office. So, over the past few years I have been trying to maximise the potential of Blackboard.
I started with the use of the discussion boards in 2005. I made a board to ask me questions about the project, and others where students could talk to each other about how to meet the learning outcomes. I took a course in e-moderating like this one, but I found that I was not going to be able to set up small groups as Gilly Salmon suggests. Instead all 300 students had access to the boards together. But in the main they did use them. In the first year there was no relationship between participation in the discussion forums and mark, but I made some changes and have to repeat the analysis for subsequent years.
This year I set up some wikis and asked students to use them to sign up for the age group of family that they would like to visit. 75% of them managed to do this. But I wasn't sure why the others hadn't although I knew that some had simply missed the deadline.
I then set up some other wikis to allow students to post the questions that they were planning to ask the families in the visits. These questions are essentially the products of the buzz groups that we used in their first tutorial. There are 16 different tutorial groups and 5 buzz groups in each one so we should have had nearly 80 contributors to the wikis. So far there has been contributions from 3 of the tutorial groups. But the contributions are good.
I also started a blog where I could give tips to students, send them interesting links and generally try and keep in contact with them.
So yesterday evening in about 20 minutes I drew up a 7 question survey through surveymonkey to get some feedback on the way I was trying to use Blackboard. You can have a look at the survey here.
By this morning I had 23 responses. Wow! So I learned that generally students found the wiki easy to use but some still weren't sure how to use it. Most said that they hadn't used the wiki for tutorial feedback yet because they hadn't had time, but interestingly nearly all those students accessed Facebook every day. They also suggested I made things a little more organised on Blackboard so I had a tidy-up. I then used my blog to tell them about the findings so far and let them know what I was doing to try and get things moving in a better direction.
It feels quite exciting to be able to get feedback from students so easily.
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